LAST UPDATED: May 6, 2025

The Email Sender and Provider Coalition (“ESPC,” “we,” “us,” or “our”) is a nonprofit organization comprised of companies and individuals that are leaders in the commercial messaging industry. Our mission is to educate our membership on current and emerging business and legal developments affecting them and to lead the industry by continuing to develop and refine best practices that foster innovation, industry growth, and consumer trust.

This Privacy Policy (the “Privacy Policy”) describes our practices in connection with information we collect through the ESPC website located at: https://www.espcoalition.org/ (the “Website”).  By using our Website, you agree to our Personal Information collection, use, and disclosure practices as described herein. Although the Website contains links to other websites, please be aware that this Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of those websites, or any other websites.  If you follow a link to another website from our Website, you should refer to its privacy policy.  The inclusion of a link does not imply endorsement of the linked site or service by us or by our affiliates.

PERSONAL INFORMATION WE MAY COLLECT

“Personal Information” is information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household, including your name, postal address, telephone number, and email address. 

Directly from You

We may collect Personal Information directly from you, such as your full name, phone number, email address, and any information you include in a free text field, when you request information from us or inquire about membership.

When you register for our events, we may collect your full name and title, email address, telephone number, and your company’s name.

Automatically via our Website

We may also collect information from you and your device, such as your IP address and, operating system, and browser information, automatically when you use our Website. We also use cookies on the Website.  Cookies are small pieces of information created by a web server, delivered through a web browser, and stored on your computer.  Cookies allow us to collect information such as time spent on the Website, pages visited, and other anonymous traffic data. 

Analytics: Our analytics vendors, such as HubSpot or Google Analytics, use cookies to report on user interactions on our Website and with our content, such as our advertising, marketing, and other communications. We use the information collected to evaluate our Website’s user activities and statistics to improve and inform our content, advertising, navigation, programming strategies, Website structure, and generally improving users’ experience. For more information about Google Analytics, how it collects and processes information, and instructions on opting out of Google Analytics using a specific plug-in, please visit https://tools.google.com/dlpage/gaoptout. Note that this opt-out is specific to Google activities and does not affect the activities of other analytics providers that we may use. HubSpot’s Privacy Policy is here.

You have the ability to manage the use of cookies on your computer using controls in your web-browser. To learn more about how to manage cookies, visit http://www.allaboutcookies.org/.

Browser “Do Not Track” Signals

The Website does not respond to web browser "do not track" signals.

HOW WE MAY USE PERSONAL INFORMATION

We may use the Personal Information you provide to us to respond to your inquiries and fulfill your requests, such as to send you newsletters, alerts, and membership and event information, or to send administrative information to you (e.g., calendar invites, information regarding your membership status and dues, or changes to our terms, conditions, and policies).  

We may also use Personal Information:

• For our organization’s purposes, such as data analysis; audits; fraud monitoring and prevention; developing new products; enhancing, improving or modifying the Website, identifying usage trends; determining the effectiveness of our advertising, marketing, and other communications; and operating our Website.

• As we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (d) to enforce our policies and terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.

 HOW PERSONAL INFORMATION MAY BE DISCLOSED

We will not rent, sell or share any Personal Information we may receive from you either via email or offline with third parties, including ESPC member companies.  

Your Personal Information may be disclosed to third-party service providers such as website hosting and management, data analysis, membership services, payment processing, order fulfillment, information technology and related infrastructure provision, event registration, customer service, email delivery, security, auditing, and other similar services.

We may also disclose your Personal Information to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings).

SECURITY

We seek to use reasonable organizational, technical and administrative measures to protect Personal Information within our organization. Please understand, however, that no data transmissions over the Internet can be guaranteed to be 100% secure due to the inherent risks of data transmission over the Internet. Consequently, we cannot ensure or warrant the security of any Personal Information you transmit to us, and you understand that any Personal Information that you transfer to us is done at your own risk. If we learn of a security system breach, we may attempt to notify you, including electronically, so that you can take appropriate protective steps. By using the Website or providing Personal Information to us, you agree that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Website. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us using the information provided below.

RETENTION PERIOD

We will retain your Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Policy and our Terms and Conditions, unless a longer retention period is required or permitted by law. 

ACCESS TO YOUR PERSONAL INFORMATION

Depending on where you live, you may have the right to access, correct, update, delete, or to limit the use of your Personal Information you have provided to us. To make such a request, you may contact us using the contact information provided below.  For your protection, we may only implement requests with respect to the Personal Information associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request.  We will try to comply with your request as soon as reasonably practicable and, in any event, we will do so within the time prescribed by applicable law.

Please note that we may need to retain certain information for recordkeeping purposes and/or to complete any transactions (such as dues payments or event fees) that you began prior to requesting such change or deletion. 

CALIFORNIA “SHINE THE LIGHT”

California residents have the right to annually request and obtain information free of charge about any third parties that received Personal Information from us during the preceding calendar year for direct marketing purposes by directing a request to the contact information provided below. Please direct such requests to the contact information provided below.

NEVADA DISCLOSURE

Residents of Nevada have the right to opt out of the sale of certain Personal Information to third parties. We currently do not sell your Personal Information as defined by Nevada law.

OPTING OUT OF MARKETING COMMUNICATIONS

If you have requested communications from us (e.g., newsletters and communications regarding our events) but do not wish to receive further information, you can "opt-out" by clicking on the "unsubscribe" link provided in the relevant communication or by replying to the email requesting to “opt out.”

USE OF WEBSITE BY MINORS

The Website is not directed to individuals under the age of thirteen (13), and we request that these individuals do not provide Personal Information through the Website.  If, however, we become aware that such information has been collected, we will delete such information.

PUBLIC POSTING AREAS

Please note that any Personal Information you post to any public posting area on our Website is available to anyone with Internet access worldwide. If you don't want people to know your email address, for example, don't include it in any message you post publicly. Please be careful when disclosing Personal Information in public posting areas. We are not responsible for the use or disclosure by others of the Personal Information that you disclose in public posting areas.

CROSS-BORDER TRANSFERS

The Website is controlled and operated by us from the United States, and is not intended to subject us to the laws or jurisdiction of any state, country, or territory other than that of the United States.  Your Personal Information may be stored and processed in any country where we have facilities or in which we engage service providers. By using the Website, you consent to the transfer of Personal Information to countries outside of your country of residence, including the United States, which may have less stringent data protection laws than those of your country of residence.

CHANGES TO OUR PRIVACY POLICY

As our organization, membership and services evolve, this Privacy Policy may be revised to reflect those changes. We therefore reserve the right to amend this Privacy Policy.  Please note the “LAST UPDATED” date at the top of this page to see when this Privacy Policy was last revised.  Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy on the Website.  Your use of the Website following these changes means that you accept the revised Privacy Policy.

CONTACTING US

Please contact us with any questions about this Privacy Policy. 

Email: privacy@espcoalition.org